We provide free, confidential and impartial advice for people living in Birmingham on a wide range of money, benefit, housing or employment issues.

Whatever your problem or concern, don’t delay; get in touch for peace of mind

Some of the areas our friendly advisers can help with:

Benefits Advice

• Benefit assessments
• Assistance with all benefit applications
• Assessments and advice on all disability benefits
• Assistance with backdated claims
• Assistance with reconsideration requests
• Assistance with written appeals / Mandatory reconsideration
• Assistance and representation at welfare tribunal
• Simplifying benefits and decisions
• Advice on ‘Bedroom Tax’ and Universal Credit

Debt Advice

• Eviction
• Bailiffs
• Gas and electricity arrears
• Water arrears / trust fund applications
• Payday loans
• Mortgage arrears
• Rent arrears
• County Court representation possession / eviction
• Credit cards / loans
• Assistance with bankruptcy and insolvency
• Financial capability advice
• Assistance with rescheduling debts

Housing Advice

• Defending eviction claims
• Temporary accommodation
• Private / Intermediate tenancies
• National Homeless Advice Service (NHAS Information)
• Assured short-hold tenancies